Privacy Policy

STORCK ASIA PACIFIC PTE LTD (hereinafter referred to as Storck) takes the protection of your personal data very seriously and collects, processes and uses your data only in accordance with the standards of the Personal Data Protection Act 2012 (“PDPA”).

Please read this Privacy Policy carefully. By using this website, you acknowledge that you have read and understood the terms of this Privacy Policy and that you have agreed and consented to the collection, use, disclosure, storage, transfer and/or processing of your personal data as described under the terms herein. If you do not agree to the terms below, please do not access this website, or any pages thereof and discontinue your access to this website immediately.

If links to other pages online are found on this website, this briefing does not apply for data collection and usage on the linked pages, as Storck does not have any kind of influence on their set up and content.

2.1 Personal data

Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include: your address (title, first and last names, address), your e-mail address, your telephone number, your IP address and furthermore the type and scope of the elements accessed by you as well as the date and time of access.

2.2 Collection, use and disclosure of personal data

We may collect and use your personal data for any or all of the following purposes:

  1. Website usage – When you visit our website, temporary connection data (including IP address, cookies, last visited URL, time and date, files accessed, etc.) is recorded. We use this data for the purposes of running of the website, ensuring the secure operation of the web server, and any other business purposes related to or in connection with your visit to the website.
  2. Marketing purposes and website optimization – On the Storck website, data is collected, processed and used with technologies of the provider Piwik PRO for marketing and optimization purposes. For this, cookies (i.e. small text files that are saved on your computer) can be used to enable the recognition of your internet browser. Usage profiles are created from these files under a pseudonym. IP addresses are only processed and used in this procedure in anonymised form. Apart from this, Storck uses your inventory data and/or usage data only for advertising, advisory and market research purposes and for needs-based design of the website.

As far as not stated otherwise in this privacy policy, we do not disclose your data to third parties.

2.3 Cookies

Cookies are small text files that are sent from a web server to your browser and stored on the hard disk of your computer, smartphone or tablet. This will enable us to recognise repeat visits from you on your computer and thus offer a better functionality of the website. We also use functional cookies, which are necessary for the best experience of website (called necessary cookies). However, you may object to the use of cookies by deactivating cookies in your browser settings, and/or delete cookies from your hard disk via your browser menu. If you do this, however, we cannot guarantee that our website will be fully functional (e.g. you may be asked for your consent to cookies every time you visit the site, as your decision can only be saved using a cookie).

In addition, we may set cookies to perform web analyses (see Section 2.2).

You may also – depending on the options offered by your browser – choose to deactivate tracking cookies in your browser settings at any time, and/or delete cookies from your hard disk via your browser menu. Additionally, you may install a plug-in onto your browser that prevents tracking and/or related cookies to protect your privacy. The following cookies are set when you visit our website:

Cookie Category Processing by Purpose Retention period
Cookie _pk_id Category Tracking (not necessary) Processing by Piwik (s. 2.2) Purpose Piwik Tracking - Stores a page-specific ID for the assignment of the data record Retention period 12 months
Cookie _pk_ses Category Processing by Piwik (s. 2.2) Purpose Piwik Tracking - Stores an ID for the current browser session of the user to assign the record Retention period 30 minutes
Cookie stg_last_interaction Category Processing by Piwik (s. 2.2) Purpose Piwik Tracking - Stores the moment of the last user interaction Retention period 12 months
Cookie stg_returning_visitor Category Processing by Piwik (s. 2.2) Purpose Piwik Tracking - Stores whether it is a returning user Retention period 12 months
Cookie stg_traffic_source_priority Category Processing by Piwik (s. 2.2) Purpose Piwik Tracking - Stores which source (campaign, search engine, direct input) the user came to the website from Retention period 30 minutes
Cookie stg_optout Category Processing by Piwik (s. 2.2) Purpose Piwik Tracking - Stores that no tracking is done Retention period 12 months
Cookie hl Category Language (necessary) Processing by Storck Purpose Locale Settings - Stores language and domain of the respective page (e.g.: "de_CH" or "en_COM ") Retention period 12 months
Cookie hideCookieNotification Category Cookie notification (necessary) Processing by Storck Purpose Cookie Notification - Is set so that the Cookie Notification is not displayed again with every website visit Retention period 24 hours
Cookie hideLocationNotification Category Country selection (necessary) Processing by Storck Purpose Location Notification - Is set so that the Country Selector is not displayed every time you visit storck.com Retention period Only during the browser session (so called session cookie)
Cookie stg_externalReferrer Category Tracking Processing by Piwik Purpose About: Stores an URL of a website that referred a visitor to your website. Retention period Only during the browser session (so called session cookie)
Cookie stg_pk_campaign Category Tracking Processing by Piwik Purpose About: Stores a name of the campaign that directed the visitor to your website. Retention period Only during the browser session (so called session cookie)
Cookie stg_pk_campaign Category Tracking Processing by Piwik Purpose About: Stores a name of the campaign that directed the visitor to your website. Retention period Only during the browser session (so called session cookie)
Cookie stg_fired_[...] Category Tracking Processing by Piwik Purpose About: Determines if the combination of a tag and trigger was fired during the current visitor’s session. Retention period Only during the browser session (so called session cookie)
Cookie SERVERID Category Functional Processing by Storck Purpose About: To provide load balancing functionality. Enables faster loading of the page. Retention period Only during the browser session (so called session cookie)
Cookie trackingAccepted Category Functional Processing by Storck Purpose About: Stores that tracking got accepted Retention period 24 hours

2.4 Other data usage

The saving, processing and usage of your data beyond this do not take place. Also, in particular, no personal usage profile is created with use of your name or other identification characteristics.

2.5 Social Share Buttons

We deliberately do not include any social plugins on our websites, which already transfer personal data when the website is loaded. Our website only contains links to social networks (e.g. Facebook and Twitter), i.e. when visiting our website no personal data is transmitted to the linked social networks. If, however, you click on a link to one of the social networks, possibly some information (e.g. browser name) may be transmitted to the providers of social networks - as with any Internet link. In case you have an account with the social network in question and are logged in to your account, they can directly assign the visit to our website to your social media account. You may prevent this by logging out before clicking on the link. Please be aware that we have no influence on the contents of the linked websites and the data processing occurring there. The purpose and extent of data collection, processing and usage of data by the social networks as well as the setting options for the protection of your privacy can be found in the data protection information of the respective provider. You can find them here:

Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
https://www.facebook.com/about/privacy

Instagram, Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
https://instagram.com/about/legal/privacy

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
https://www.linkedin.com/legal/privacy-policy

Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland
https://twitter.com/de/privacy

Xing, New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany
https://www.xing.com/privacy

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Storck has taken all necessary technical and organizational measures to protect your data against unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. Our employees and all persons involved in the data processing are obliged to observe data protection laws and to handle personal data confidentially. Our employees are trained accordingly. Both internal and external examinations ensure compliance with all data protection process at Storck.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

238A Thomson Road
#24-06/08 Novena Square Tower A
Singapore 307684
Contact: Kang Puey Suan
E-mail: pueysuan.kang@sg.storck.com
Contact no: +65 6733 2873

We may revise this Privacy Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Privacy Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Last updated: 24 February 2023